E7 Atlassian event 10-17-19

A Lean Approach to ITSM

Join Otava and E7 Solutions for lunch at Ocean Prime in Troy

Today’s customers want quick, flawless service, but ITSM support teams are under pressure to efficiently deliver that service while managing costs and providing value. IT and support teams in general are moving toward lean, agile approaches and DevOps concepts such as Jira Service Desk to address ITSM challenges. In this presentation, Platinum Atlassian Services Partner E7 Solutions and Otava will share insight on agile, DevOps and cloud technologies, platforms and approaches to help you and your IT teams improve efficiencies, reduce complexities and focus on delivering business value.

Date: Thursday, Oct. 24
Time: 12-1 pm
Place: Ocean Prime, 2915 Coolidge Highway, Troy MI 48084

This is an exclusive event, and there are only 20 spots available! Please RSVP by Oct. 23 to save your seat. Questions? Email events@otava.com. We look forward to seeing you at Ocean Prime on Oct. 24!

 

About the speakers

Michael Abdelnour Michael Abdelnour is Solutions Director at E7 Solutions. He has 10 years of experience in all aspects of the software/application development lifecycle, system administration and project implementation. He specializes in Linux administration and DevOps  and is particularly interested in service-oriented architecture, high performance computing, and software profiling and scaling.  

bruce-appling-hi-resBruce Appling is a Senior Cloud Architect at Otava and has been with the company for three years. He has more than 15 years experience in systems administration and cloud technology, and specializes in designing and delivering new and complex solutions that meet clients' needs.  Bruce is a problem-solver at heart and is especially skilled at using and implementing VMware architecture to solve those problems.
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